Refund Policy
Thank you for purchasing from e-learning.santoshs.co.in. We strive to provide high-quality digital products and learning materials. Please read our Refund Policy carefully before making a purchase.
1. Nature of Digital Products
All products available on our website are digital in nature, including but not limited to eBooks, courses, templates, and downloadable content. No physical items are shipped.
2. No Refund Policy
Due to the nature of digital products, all sales are final. Once a product is purchased and access is granted or the product is downloaded, we do not offer refunds, cancellations, or exchanges.
3. Exceptions (Eligible for Refund)
Refunds may only be considered under the following conditions:
- Duplicate Purchase: If you have accidentally purchased the same product more than once.
- Technical Issues: If the product is inaccessible, corrupted, or not delivered, and our support team is unable to resolve the issue.
- Incorrect Product: If you receive a product that is significantly different from its description.
4. Non-Refundable Situations
Refunds will not be provided in the following cases:
- Change of mind after purchase
- Failure to read product description before purchase
- Compatibility issues with your device or software
- Lack of usage or dissatisfaction after access
5. Refund Request Process
If you believe you are eligible for a refund, please contact us within 48 hours of purchase with the following details:
- Order ID
- Proof of payment
- Reason for refund request
6. Refund Processing
If approved, refunds will be processed to your original payment method within 5–10 business days.
7. Contact Us
If you have any questions regarding this Refund Policy, you may contact us at:
Email: support@santoshs.co.in
Website: https://e-learning.santoshs.co.in/
8. Policy Updates
We reserve the right to update or modify this Refund Policy at any time without prior notice. Changes will be effective immediately upon posting on this page.